Frequently Asked Questions

Frequently Asked Questions

We use natural materials such as cotton, linen, palm leaves, and coconut fibres. Wherever possible, we avoid synthetic materials.

The materials we use to make our products are 100% compostable in soil and water. Our products contain no plastic or synthetic foam. Even if they end up in the ocean, they do not cause any harm to animals and the environment.

Yes of course!
You can send your logo and design to us to make your customized products.
Please contact info@elementura-amenities.com for more information on this.

Yes of course!
Different sample fee might be charged depending on the products. If you place a larger order, we will reimburse the sample fee.
Please contact info@elementura-amenities.com for more information on this.

It depends on the type of product you are looking for.
Please contact info@elementura-amenities.com for more information on this.

We deliver mainly within the European Union. However, if you are anywhere else in the world and like our products, please get in touch. We will find a way to deliver to you.

Shipping fee will be included in the quotation we provide to you based on your country, we calculate based on the distance to your country and tax of the country.

We do our best to find the fastest delivery method and make your order a priority if it is urgent for you. Please contact info@elementura-amentities.com to discuss your specific requests.

It depends on the quantity of your order and the location.

For customized products, it normally it takes between 60 and 90 days for the goods to arrive at your place.

For stock products they can be at your place as fast as within 1-2 days, depending on your location.

Not necessarily. You would be surprised how affordable eco-friendly products can be.

Some products cost slightly more than the non-sustainable products due to raw materials.

That is why we offer a range of products to choose from, so that you can pick the product that fits your budget.

We currently accept PayPal and bank transfer. Other payment methods will follow shortly.

Elementura GmbH

Wallstraße 16
D-40878 Ratingen
Germany

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